We would like to update that NYK Delphinus has safely berthed at Berth #24 in Oakland on May 17, 2021, instead of Berth #22 as advised in our earlier Customer Advisory dated May 18, 2021, after encountering a fire in engine room on May 14, 2021, which is now under control. 

In order to provide a sustainable service, Ocean Network Express (North America) Inc. will apply a Reefer Genset Surcharge effective June 13th, 2021 for outbound shipments.

Further to our Customer Advisory dated May 15, 2021, it has been confirmed that
NYK Delphinus has safely berthed at Berth #22 in Oakland, on or around May 17,
2021, 2000 hours, after encountering a fire in engine room on May 14, 2021, which is
now under control.

This is to inform you that MV NYK Delphinus serving in our Atlantic 5 (AL5) Service
has experienced a fire in engine room on 14th May and it is now under control. The
vessel is now at West coast of US and was awaiting berth at Oakland and its last port
of call was Vancouver.

ONE continues to expand its current refrigerated container (reefer) fleet by adding another 27,500 new units (including 850 units equipped with advanced Controlled Atmosphere (CA) technology) to meet the growing demand for refrigerated cargo around the world.

Effective July 1, 2021, ONE will no longer accept paper checks presented for payment in North America.

Effective June 1, 2021, Ocean Network Express (North America) Inc., will be implementing a Manual Documentation Fee (MDF).

Effective July 1st, Ocean Network Express ( North America ) Inc. will no longer offer Freight Forwarder Compensation for export cargo originating from the United States and Canada.

FINANCIAL RESULTS FOR FY2020 FULL YEAR

ONE INITIATIVES