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Advisory
Oct 24, 2021

Egypt ACI Customer Advisory updated 22nd Oct 2021

Egypt ACI Customer Advisory updated 22nd Oct 2021
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Advisory
Oct 14, 2021

Egypt ACI customer advisory - latest update

Egypt ACI customer advisory - latest update
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Advisory
Oct 01, 2021

RAIL OVERWEIGHT SURCHARGE (AGW) - NOTICE OF UPDATE 10/1/21

Please be advised that effective November 1, 2021, all overweight shipments of dry cargo by carrier “rail” or “rail/motor” received at Canada locations or transiting via Canada will be subject to updated quanta.
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Advisory
Sep 28, 2021

ONE Import Port Demurrage Payment Portal - Group 11 Launch

We are pleased to announce the eleventh group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.
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Advisory
Sep 26, 2021

ONE Mobile App – Phase 2 Launch

<30 September 2021, Singapore> Ocean Network Express (ONE) will be launching two new features in our ONE Mobile Application. The ‘Track & Trace’ and ‘Chat’ services will allow customers to track shipments and connect to ONE’s Customer Service on the move.
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Advisory
Sep 20, 2021

ONE Import Port Demurrage Payment Portal - Group 10 Launch

We are pleased to announce the tenth group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.
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Advisory
Sep 17, 2021

Egypt ACI customer advisory

Egypt ACI customer advisory
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Advisory
Sep 15, 2021

Savannah Terminal Congestion

In a proactive effort to limit delays, we have been closely monitoring the congestion impacting vessel traffic at Garden City Terminal in Savannah, GA. The traffic congestion has increased in recent weeks. Currently, the average berthing waiting time is around 6 days and there are approximately 34 vessels at anchor or at berth working.
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Advisory
Sep 15, 2021

PS3: ONE Contribution 0047E as of 15th September

Further to our Customer Advisory dated September 8, 2021, MV ONE Contribution
047E/W currently deployed in our Pacific South Loop 3 – PS3 service, reported a few
of the ship crew were tested positive for COVID-19 prior to her berthing in Singapore.

Based on latest updates, the vessel has berthed Singapore as planned on September
14, 2021. Crew change in Manila has been planned prior to her arrival in Cai Mep, in
accordance with safe manning requirements and the respective regulatory
requirements.

The vessel’s estimated berthing date in Cai Mep is September 30, 2021, without
guarantee and subject to change. We are working closely with the relevant authorities
to ensure all precautionary measures are taken and arrange for her berthing as
planned.
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Advisory
Sep 14, 2021

Tropical Storm Nicholas Operational Alert #2

All Port Houston terminals including Barbour’s Cut and Bayport container terminals will be closed Tuesday, September 14th. ONE has requested Demurrage Clock Stops at Houston port facilities for Tuesday 9/14 due to closures, free time will be extended for the date of closure.
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