Ocean Network Express was notified of a systems outage within the eModal (Import Demurrage) portal that could impact the ability of payment and container release. In a proactive effort to limit disturbance in collecting your cargo, Ocean Network Express has implemented the below process in which you can request a release to then be invoiced after outgate. Container(s) will be investigated to see if they’ve been impacted by the outage.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

On December 2nd 2021, Ocean Network Express (ONE) and Seaspan Corporation conducted a joint crisis management drill based on a simulated scenario of ONE’s chartered vessel involved in a collision incident.

As part of a continued joint commitment to adopt responsible maritime practices and invest in a greener and cleaner future, PSA Corporation Ltd (PSA) and Ocean Network Express Pte. Ltd (ONE) have launched barge sailing from PSA Singapore to PSA Jurong Island Terminal on 24 November 2021.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today a further
postponement of the “Container Excess Dwell Fee”. After meetings today with U.S. Port Envoy John
Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be
considered prior to December 6th, 2021.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today a further postponement of the “Container Excess Dwell Fee.” After meetings today with U.S. Port Envoy John Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be considered prior to December 6th, 2021.

<30 November 2021, Singapore> Ocean Network Express (ONE) will be releasing below new features in our ONE Mobile Application.

1. Schedule Inquiry
2. Push Notifications
3. Corporate News Articles - deferred release

Please be advised that due to heavy downpours and mudslides in southwestern British Columbia, there have been multiple rockslides blocking access in and out of the Port of Vancouver. The following update was provided by the CN Network.

Due to the COVID-19 quarantine requirements for the crews of the coastal feeders
running between South China and Hong Kong waters, feeder operators announced
their services will be suspended for a minimum of 6 weeks prior to Lunar New Year
2022, which is Feb. 1 -5, 2022. In consideration of this situation, ONE will temporarily
suspend the acceptance of the cargo bound for the ports in the South China area that
require usage of the domestic feeders to reach the final destination. Any cargo to
South China that can be serviced by an ocean vessel is not affected.