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Advisory
Dec 07, 2021

eModal Temporary Outage

Ocean Network Express was notified of a systems outage within the eModal (Import Demurrage) portal that could impact the ability of payment and container release. In a proactive effort to limit disturbance in collecting your cargo, Ocean Network Express has implemented the below process in which you can request a release to then be invoiced after outgate. Container(s) will be investigated to see if they’ve been impacted by the outage.
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Advisory
Dec 07, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.
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Advisory
Dec 06, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.
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Press Release
Dec 02, 2021

ONE Conducts a Joint Crisis Management Drill with Seaspan Corporation

On December 2nd 2021, Ocean Network Express (ONE) and Seaspan Corporation conducted a joint crisis management drill based on a simulated scenario of ONE’s chartered vessel involved in a collision incident.
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Press Release
Dec 01, 2021

PSA & ONE Launch Environmentally Friendly Barge Service at Jurong Island Terminal

As part of a continued joint commitment to adopt responsible maritime practices and invest in a greener and cleaner future, PSA Corporation Ltd (PSA) and Ocean Network Express Pte. Ltd (ONE) have launched barge sailing from PSA Singapore to PSA Jurong Island Terminal on 24 November 2021.
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Advisory
Nov 29, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today a further
postponement of the “Container Excess Dwell Fee”. After meetings today with U.S. Port Envoy John
Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be
considered prior to December 6th, 2021.
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Advisory
Nov 29, 2021

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today a further postponement of the “Container Excess Dwell Fee.” After meetings today with U.S. Port Envoy John Porcari, ocean liner companies and marine terminal operators, the two ports said the fee will not be considered prior to December 6th, 2021.
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Advisory
Nov 26, 2021

ONE Mobile App – Phase 3 Launch

<30 November 2021, Singapore> Ocean Network Express (ONE) will be releasing below new features in our ONE Mobile Application.

1. Schedule Inquiry
2. Push Notifications
3. Corporate News Articles - deferred release
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Advisory
Nov 23, 2021

Operational Alert - CN/CP Vancouver Rail Washout

Please be advised that due to heavy downpours and mudslides in southwestern British Columbia, there have been multiple rockslides blocking access in and out of the Port of Vancouver. The following update was provided by the CN Network.
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Advisory
Nov 23, 2021

Temporary Suspension of South China Feeder Service

Due to the COVID-19 quarantine requirements for the crews of the coastal feeders
running between South China and Hong Kong waters, feeder operators announced
their services will be suspended for a minimum of 6 weeks prior to Lunar New Year
2022, which is Feb. 1 -5, 2022. In consideration of this situation, ONE will temporarily
suspend the acceptance of the cargo bound for the ports in the South China area that
require usage of the domestic feeders to reach the final destination. Any cargo to
South China that can be serviced by an ocean vessel is not affected.
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