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General News
Dec 14, 2023

FLX Service Available to Book Direct to Latin America

In light of the current delays at the Panama Canal, ONE will temporarily add US East Coast ports to the standard FLX rotation. The FLX service will now call Savannah, Charleston, and Norfolk in addition to its regular calls.
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General News
Sep 25, 2023

ONE Finance NOW AVAILABLE ON ONE ECOMMERCE

With the ONE Finance portal, you can get a quick glance of your payment status, raise disputes, and enjoy a streamlined payment process.
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General News
May 19, 2023

Notice Regarding FMC Announcement

With regards to the Federal Maritime Commission (FMC) announcement on May 18, 2023, ONE reaffirms to customers and business partners its commitment to compliance with FMC rules. 
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General News
Feb 03, 2022

Container Security Seal Standards

This is to notify you that all Ocean Network Express containers arriving in the United States or Canada as Import shipments or as Freight Remaining on Board (FROB) are required to be sealed with high-security seals.
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General News
Dec 16, 2021

Tacoma, WA Husky Long Stay Rehandling Charge UPDATE

We received the following notification from Husky Terminals and are sharing with you as information.
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General News
Dec 14, 2021

Temporary Storage Charge/Extended Dwell Time - SSAT, PCT, & OICT

We received the following notifications from SSA Terminals Seattle (SSAT), Pacific Container Terminal (PCT) of LGB, and Oakland International Container Terminal (OICT), and are sharing with you as information. This ONE Customer Notification is solely for informational sharing purposes only. Ocean Network Express is not responsible for the accuracy or implementation of these charges. Please direct any specific “Temporary Storage Charge/Extended Dwell Time” questions to SSA Terminals Seattle (SSAT), Oakland International Container Terminal (OICT), and Pacific Container Terminal (PCT) of LGB.
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General News
Dec 14, 2021

GCT Vancouver VGM Procedures

Please be advised, under the regulations set in April 2016 by International Convention for the Safety of Life at Sea, “SOLAS”, all export containers require the declaration of a container’s verified gross mass “VGM) prior to loading on vessels.
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General News
Jun 25, 2021

NEW SERVICE EC6 - Fastest Direct Service Asia to U.S. Gulf

Ocean Network Express is pleased to announce our new service from Asia to the US Gulf. The service provides fast direct service from Korea, Taiwan, and South China to Houston, Mobile, and New Orleans. For US Gulf to Asia, the service provides the best in market transit times to Taiwan and South China and has a good connection to Southeast Asia.
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General News
Apr 09, 2021

Manual Documentation Fee

Effective June 1, 2021, Ocean Network Express (North America) Inc., will be implementing a Manual Documentation Fee (MDF) for all SI’s submitted via email in the United States and Canada.
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General News
May 15, 2018

ONE Newsletter vol.8

ONE releases Newsletter vol.8 about Important eCommerce function. Please visit here.
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