Ocean Network Express was notified of a systems outage within the eModal (Import Demurrage) portal that could impact the ability of payment and container release. In a proactive effort to limit disturbance in collecting your cargo, Ocean Network Express has implemented the below process in which you can request a release to then be invoiced after outgate. Container(s) will be investigated to see if they’ve been impacted by the outage.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

On December 2nd 2021, Ocean Network Express (ONE) and Seaspan Corporation conducted a joint crisis management drill based on a simulated scenario of ONE’s chartered vessel involved in a collision incident.

As part of a continued joint commitment to adopt responsible maritime practices and invest in a greener and cleaner future, PSA Corporation Ltd (PSA) and Ocean Network Express Pte. Ltd (ONE) have launched barge sailing from PSA Singapore to PSA Jurong Island Terminal on 24 November 2021.