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Customer Service Contacts
(844) 413-6029 or
(804) 410-1255 (local)
Export Dry |
|
|---|---|
| NA.CSVC.newbook@one-line.com |
Email booking requests |
| NA.CSVC.bookingchange@one-line.com |
Email booking changes |
| us.one-line.com/LiveChat | Export inquiries |
| us.one-line.com/cod-landing-page | Export diversion/COD requests |
| NA.CSVC.latin.america@msg.one-line.com |
Latin America inquiries |
Export Refrigerated Cargo |
|
|---|---|
| NA.CSVC.reeferbook@one-line.com |
Reefer booking request |
| NA.CSVC.reeferinquiry@one-line.com |
Reefer related inquiries |
| na.csvc.careeferexp@msg.one-line.com | Canadian Reefer Export inquiries |
Dangerous Goods |
|
|---|---|
| NA.CSVC.hazdec@one-line.com |
Haz Decs |
| NA.CSVC.specialcommodity@msg.one-line.com |
Dangerous, Breakbulk, Awkward inquiries |
Documentation |
|
|---|---|
| NA.CSVC.doc@one-line.com |
SI/ITN, meat certs, proof requests, revisions |
| NA.CSVC.autotitles@one-line.com |
Auto titles |
E-Commerce |
www.one-line.com |
|---|---|
| na.csvc.digitalservicessupport@one-line.com |
eCommerce support inquiries |
Import |
|
|---|---|
| us.one-line.com/LiveChat |
Import inquiries (excluding Canadian Reefer) |
| na.csvc.careeferimp@msg.one-line.com |
Canadian Reefer Import inquiries |
| us.one-line.com/cod-landing-page | Import diversion/COD requests |