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Live Chat

Ocean Network Express Live Chat services are now available in our United States and Canada local sites.

We offer several options via our Live Chat service for some of the queries regarding Exports and Imports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 8:00 AM - 8:00 PM (EST) Monday - Friday.

  • Export Booking - Inquiries and Changes
  • Export Doc - Request BL Proofs
  • Export Doc - Follow up on Revision Requests
  • Export Doc - BL Release
  • Import - Request Arrival Notices
  • Import - Request Pick up Notices
  • Import - Check Last Free Day
  • Import - IT Cancellations / CA Location of Goods Update
  • eCommerce Support - Setup & Inquiries
  • Import Reefer - Inquiries
  • Export Reefer - Inquiries & Changes

Please click the icon in the lower right-hand corner to start chatting!