Outbreak of Novel Coronavirus

Due to the unprecedented nature of the COVID-19 Pandemic and the forecasted sharp downturn in demand, THEA Member’s Hapag-Lloyd, Hyundai Merchant Marine, Ocean Network Express, and Yang Ming have decided to modify April's sailing schedules.

Update #4: As ONE North America management continues to monitor the impact of COVID-19 on our industry, we would like to provide an update on the key operating areas which could affect operations.

Update #3: As ONE North America management continues to monitor the impact of COVID-19 on our industry, we would like to provide an update on the key operating areas which could affect operations.

Ocean Network Express (ONE) is pleased to announce that it has been recognized for excellence in sustainability and awarded the Best Performer in Asia Middle East and Africa, excluding China by EcoVadis Sustainability Leadership Awards.

Due to the current situation with the COVID 19 pandemic, Ocean Network Express is asking all customers and payers to utilize electronic payments. This will facilitate payment application and freight release if there is a disruption in the mail system.

Update #2: As ONE North America management continues to monitor the impact of COVID-19 on our industry, we would like to provide an update on the key operating areas which could affect operations.

As ONE North America management continues to monitor the impact of COVID-19 on our industry, we would like to provide an update on the key operating areas which could affect operations.

ONE North America would like to share our Business Continuity Plans which ensures the well-being of our business partners as well as our employees but also manages to continue to provide the services as required by our customers.

Due to improved conditions, and an increase in storage capacity through multiple sources, it has been determined that the need to operate under a stopped detention clock program is no longer required.