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Advisory
Feb 27, 2023

ONE Mobile App – Global Directory

Ocean Network Express (ONE) will release an improved Global Directory Module which will
be accessible directly via our Mobile App homepage.
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Advisory
Feb 13, 2023

IMPACT TO SERVICES FOLLOWING EARTHQUAKE IN TÜRKIYE #2

Following our advisory dated 7th February 2023 advising the impact to ONE’s service offering in Türkiye following the series of devastating earthquakes in Gaziantep, please find below the commercial measures offered by ONE for affected shipments.
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Advisory
Feb 10, 2023

“JVH” offers an ever-faster service connecting Haiphong with Hakata

Ocean Network Express (“ONE”) is pleased to announce that ONE will add a call at
Hakata on its weekly Japan Vietnam Haiphong service (“JVH”).

<Service details>
New Port Rotation : Hakata-Tokyo-Shimizu-Nagoya-Kobe-Pusan-Keelung-Kaohsiung-
Haiphong-Kaohsiung-Hakata

The new rotation will be started with the M/V Quezon Bridge 003N with ETD Haiphong
15th March 2023
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Advisory
Feb 07, 2023

Impact to Services following Earthquake in Türkiye #1

Following the series of devastating earthquakes in Gaziantep Türkiye 6th Feb 2023,
please find below situation update.
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Advisory
Feb 01, 2023

ONE Mobile App – Shipment Overview (Export)

<2 February 2023> Ocean Network Express (ONE) will release Shipment Overview (Export). This service allows customers to have an end-to-end overview of a booking. It allows users to filter, search for their interested Shipments
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Advisory
Jan 30, 2023

FINANCIAL RESULTS FOR FY2022 3RD QUARTER

FINANCIAL RESULTS FOR FY2022 3RD QUARTER
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Advisory
Jan 27, 2023

CUSTOMER ADVISORY: UPDATE TO OUTBOUND DEMURRAGE CALCULATION 1-27-23

Dear Valued ONE Customers,

Please be advised that effective February 27th, 2023, Ocean Network Express (ONE) will introduce an updated outbound demurrage calculation in the North America region (the US and Canada), matching with the ocean terminals’ Earliest Return Date (ERD) and ONE’s Rail Receipt Date (RRD).
Currently ONE has been applying the concept of the Demurrage Free Receiving Date (DFRD) for the outbound demurrage calculation to avoid factoring in the vessel schedule delay into the outbound demurrage calculation. Effective February 27th, 2023, ONE will implement an updated logic consistent with ERD from the ocean terminals.
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Advisory
Jan 26, 2023

Update - Detention Clock Stop - Union Pacific (UP) Temporary Ingate Suspension - January 26th, 2023

We have received the information below from Union Pacific (UP). “Be advised that due to a main line service disruption near Santa Rosa, NM, Union Pacific (UP) will temporarily suspend service between the ports of LA/Long Beach and Council Bluffs, Kansas City, Chicago (Global 4) and Chicago interchange to eastern carriers (Ohio valley)”.

Effective 12:00 local time Tuesday, January 24th, 2023, temporary ingate suspensions will go into effect for the following lanes:
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Advisory
Jan 24, 2023

Union Pacific (UP) Temporary Ingate Suspension - January 24th, 2023

We have received the information below from Union Pacific (UP). “Be advised that due to a main line service disruption near Santa Rosa, NM, Union Pacific (UP) will temporarily suspend service between the ports of LA/Long Beach and Council Bluffs, Kansas City, Chicago (Global 4) and Chicago interchange to eastern carriers (Ohio valley)”.

Effective 12:00 local time Tuesday, January 24th, 2023, temporary ingate suspensions will go into effect for the following lanes:
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Advisory
Jan 05, 2023

NOTICE OF SURCHARGE UPDATE - COMPENSATION FOR BREACH OF AGREEMENT (CBA)

In order to continuously provide reliable service and best prevention efforts, Ocean Network
Express (ONE) will implement a surcharge, Compensation for Breach of Agreement (CBA),
for all shipments being misstated. The new level will be applicable across all trade lanes and
services and will be valid until further notice.
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