Starting 8/20/2019 ONE agents will begin directing customers to our website (https://us.one-line.com/ or https://ca.one-line.com/) to submit their Change Of Destination requests. On 9/20/2019, customers will be required to submit all COD requests on the website for both US/CA Import and US/CA Export shipments.

Ocean Network Express Enhances Asia Australia Services

The North America Local Charges table has been updated with an effective date September 1, 2019.

This is in continuation to our earlier advisory dated 05​th Jul, 2019 on the matter of Sea Cargo
Manifest and Transshipment Regulations (SCMT) which will be in effect from 1st August
2019, we would like to emphasize on the key highlights of the new regulation, which makes it
compulsory for Shipping lines, exporters and importers to adhere to the defined timelines for
the Cargo Manifestation for Imports arriving in India and for Exports out of India and the
transshipment via Indian Ports.

Ocean Network Express (North America) Inc. (“ONE NA”) Detention & Demurrage Policy (effective July 1, 2019)

Dear Valued Customer,

New Zealand Government - Ministry of Primary Industries and Australian Government - Department
of Agriculture and Water Resources have announced the requirements of pre-fumigation for all
container shipments exported from countries listed in below table, to protect against Brown
Marmorated Stink Bugs (BMSB). Please find more details as follows.

ONE Launches New Service Between South East India, Mediterranean, and North Europe

ONE Provides Transport Assistance to Deliver Recycled Clothing for Cyclone Victims in Africa

Tropical Storm Barry Service Advisory - UPDATE

ONE Introduces Africa India Middle East (AIM) Service