This is to inform you that MV MOL Charisma experienced engine issues, while en route from
Singapore to Laem Chabang for the vessel’s intended phase into East Coast 5 (EC5) Service.

The vessel is expected to return to Singapore for further inspection and necessary repairs.
We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.

We received the following notifications from SSA Terminals Seattle (SSAT), Pacific Container Terminal (PCT) of LGB, and Oakland International Container Terminal (OICT), and are sharing with you as information. This ONE Customer Notification is solely for informational sharing purposes only. Ocean Network Express is not responsible for the accuracy or implementation of these charges. Please direct any specific “Temporary Storage Charge/Extended Dwell Time” questions to SSA Terminals Seattle (SSAT), Oakland International Container Terminal (OICT), and Pacific Container Terminal (PCT) of LGB.

Please be advised, under the regulations set in April 2016 by International Convention for the Safety of Life at Sea, “SOLAS”, all export containers require the declaration of a container’s verified gross mass “VGM) prior to loading on vessels.

This is to inform you that MV MOL Emissary, serving in our Trans-Atlantic 5 (AL5) Service,
experienced rudder issues while awaiting to berth at Los Angeles. The vessel is currently assisted by
the tugboat to move into inner anchorage in Los Angeles for further inspection before her berthing.
All reefer units onboard are working and are being monitored regularly.

Following our donation to “Sustaining Crew Welfare Campaign” in earlier 2021, Ocean Network Express (ONE) is pleased to announce another donation of £30,000 to The Mission to Seafarers, becoming a platinum donor.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 20th, 2021.

Ocean Network Express (ONE) is pleased to announce that ONE donated SGD $30,000 and become a silver partner to the Singapore Community Chest Vertical Marathon 2021.

Ocean Network Express was notified of a systems outage within the eModal (Import Demurrage) portal that could impact the ability of payment and container release. In a proactive effort to limit disturbance in collecting your cargo, Ocean Network Express has implemented the below process in which you can request a release to then be invoiced after outgate. Container(s) will be investigated to see if they’ve been impacted by the outage.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.