- All News
- 81General News
- 101Press Release
- 106Advisory
- 1886CSR News
- 2006US eCommerce Enhancements
- 2271US Newsletter
ONE MOBILE APP – Fresh look on all Features and improved Track and Trace function
<15 March 2022, Singapore> Ocean Network Express (ONE) is unleashing a fresh look at our Mobile App. With the new design on all features, we offer a much easier way to navigate the App for our customers' convenience.
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CUSTOMER ADVISORY RUSSIA – UKRAINE STATUS 2
Following our advisory dated 28th February 2022, we regret to inform you that due to continued hostilities between the two countries and the resulting suspension of feeder services by market vendors, our operations to Odessa, Ukraine, Saint Petersburg and Novorossiysk, Russia remain disrupted.
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Notice of Import Demurrage Update
Please be advised that effective April 8, 2022, a new quantum will apply for dry and reefer-as-dry (RAD) containers past 30 days demurrage at New Jersey/New York (USNYC) terminals.
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PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE
Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 11th March 2022.
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 11th March 2022.
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Manual Release Fee and Courier Service
Please be advised that effective April 1, 2022, in order to improve customer service and simplify fees for exporters from the U.S. and Canada, ONE NA will update two documentation-related surcharges.
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Mandatory Usage Bullet Seals for All Import Laden Containers to Bangladesh
With reference to the Circular: 17/2021 dated 27-Oct-2021, please be informed that
Chittagong Port Authority (CPA) has urged to stop using plastic/metallic seals and
advise ‘Bullet Seal’ are to be used from the Port of Origin in all import-laden containers to be handled through Port of Chittagong.
Chittagong Port Authority (CPA) has urged to stop using plastic/metallic seals and
advise ‘Bullet Seal’ are to be used from the Port of Origin in all import-laden containers to be handled through Port of Chittagong.
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PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE
Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 4th March 2022.
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 4th March 2022.
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ONE donation to a scholarship program and Social Mobility Foundation under National University of Singapore - Lee Kuan Yew School of Public Policy
ONE is pleased to announce the sponsoring of a scholarship at the Lee Kuan Yew School of Public Policy, National University of Singapore and a donation sum of SGD 30,000 to the school’s Social Mobility Foundation.
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CUSTOMER ADVISORY Russia – Ukraine Status
Due to the recent developments in Ukraine and Russia we regret to inform that our operations in the area are disrupted and our ability to complete the carriage of consignments to some destinations is, or is likely to become, obstructed, therefore:
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ONE restructures Asia – East Africa (EAF) service to create EA3 and EA4 services
ONE is pleased to unveil the restructuring of the Asia – East Africa (EAF) service into two new services EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam)). These two newly created services, the EA3 with a Mombasa loop (including Qingdao) and the EA4’s Dar Es Salaam loop, will provide greater frequency and a more stable schedule. This restructure will benefit ONE's customers with more reliable service.
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