- All News
- 81General News
- 101Press Release
- 106Advisory
- 1886CSR News
- 2006US eCommerce Enhancements
- 2271US Newsletter
Customer Advisory - OICT Extended Gate Fee
With immediate effect, ONE will guarantee and pay OICT’s (Oakland International Container Terminal) extended gate fees for all US export cargo moving via rail.
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Customer Advisory - Potential Canadian Rail Delays Update #2
CN has received clearance from local authorities to move trains through the main line route through Jasper, AB. ONE will continue close collaboration with CN to ensure we are providing the best solutions to our customers.
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Customer Advisory - Argentina Surcharges Update
Ocean Network Express can now accept surcharge payments in Argentina (on a collect basis for Argentina imports and prepaid for Argentina exports).
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Revamp of KVT service
Ocean Network Express (ONE) is delighted to announce the enhancement of our KVT
(Korea-Vietnam-Thailand) service with exciting new details.
Korea-Vietnam-Thailand service (KVT)
Effective Vessel: MV SAWASDEE DENEB v2418S (ETA INC 4 Aug / LCH 17 Aug)
Port Rotation: INCHEON- GWANGYANG- PUSAN- HOCHIMINH- LAEM CHABANG
(Discharge call)- LAEM CHABANG (Load call)- HOCHIMINH
(Korea-Vietnam-Thailand) service with exciting new details.
Korea-Vietnam-Thailand service (KVT)
Effective Vessel: MV SAWASDEE DENEB v2418S (ETA INC 4 Aug / LCH 17 Aug)
Port Rotation: INCHEON- GWANGYANG- PUSAN- HOCHIMINH- LAEM CHABANG
(Discharge call)- LAEM CHABANG (Load call)- HOCHIMINH
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Customer Service Alert - Update
Typhoon Carina has moved out of the affected region, and businesses are stabilizing and returning to their normal operating function. We are glad to report that our Service Teams are reporting Business as Usual as of the afternoon of July 25th.
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Customer Advisory - Potential Canadian Rail Delays Update #1
As an update to our July 24 advisory, main line operations with CN have been suspended again due to recent worsening conditions from the wildfires (as of 2100 hrs 7/24). Due to the unstable conditions, there is no estimated time for reopening.
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Customer Advisory - Potential Canadian Rail Delays
RCMP and Parks Canada requested CN close its mainline due to an approaching wildfire sparked by a lightning strike. This has affected the mainline east of Jasper, AB, on its Edson subdivision.
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Customer Service Alert - Potential Delays
Typhoon Carina is moving through the South China Sea severely impacting businesses with widespread power outages and flooding throughout the region. ONE is working to ensure we stabilize our operations in all of our support offices however we may see some longer delays with some of our Customer Service functions. We apologize in advance for any negative impact to our normal processing times. We appreciate your patience and understanding as we work through this situation.
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ONE CAMBODIA STARTS OPERATIONS ON AUGUST 21, 2024
Starting August 21st, 2024, ONE will operate in Cambodia through a new local representative, O.N.E. Ocean Network Express (Cambodia) Co., Ltd.
You may notice minor changes in ONE system, especially the nomenclatures that are being modified from Element Shipping Co., Ltd to Ocean Network Express.
Kindly arrange to register O.N.E. Ocean Network Express (Cambodia) Co., Ltd. as your new supplier for invoices and local charges.
You may notice minor changes in ONE system, especially the nomenclatures that are being modified from Element Shipping Co., Ltd to Ocean Network Express.
Kindly arrange to register O.N.E. Ocean Network Express (Cambodia) Co., Ltd. as your new supplier for invoices and local charges.
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EU ETS Calculation Logic & Latest Developments
Ocean Network Express (ONE) would like to inform you of the EU ETS Calculation Logic &
Latest Developments.
Latest Developments.
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