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Advisory
Mar 24, 2021

Rail Overweight Surcharge (AGW) - Notice of Update for NA Exports

Please be advised that effective April 22, 2021, all overweight shipments by carrier “rail” or “rail/motor”, previously subject to the Heavy Surcharge (HEA) will instead be subject to the Rail Overweight Surcharge (AGW).
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Advisory
Mar 22, 2021

Suspension of Import Bookings into Myanmar

Considering the severe disruptions caused by the protests, port terminals operating close to full capacity, limited availability of road transportation resources as well as internet and banking services being shut, ONE has taken the decision to temporarily suspend the import bookings into Myanmar with immediate effect.
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Advisory
Mar 19, 2021

North America Payment Methods

As part of ONE’s ongoing efforts to digitalize and innovate while ensuring continuity of operations and improving our service quality; we are transitioning all incoming payments to electronic transfers and eliminating the acceptance of paper checks.
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Advisory
Mar 16, 2021

FP2: MV ONE APUS 006E/W AS OF 16th March

Further to our Customer Advisory dated March 10, 2021, we would like to inform you that ONE APUS has successfully departed Kobe on March 16, 2021, 1300 hrs. Her estimated date to arrive Long Beach remains to be on or around March 30, 2021, without guarantee and subject to change. Though, regarding ONE APUS’s berthing schedule in Long Beach, she is expected to wait for her berth, estimated to be on April 7, 2021, due to the ongoing congestion in San Pedro Bay area, without guarantee and subject to change.
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Advisory
Mar 10, 2021

FP2: MV ONE APUS 006E/W AS OF 10th March

Further to our Customer Advisory dated February 26, 2021, we would like to inform you that ONE APUS remains targeted to depart Kobe on or around March 15, 2021, which is subject to change and without guarantee. If that can be achieved then the estimated date to arrive Long Beach is on or around March 30, 2021, again without guarantee and subject to change.
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Advisory
Mar 02, 2021

Notice of North America Demurrage Update 3-2-2021

Please be advised that on April 1, 2021, Ocean Network Express (ONE) will update the free time and charges for export demurrage at North America ports.
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Advisory
Mar 02, 2021

Notice of North America Detention Update 3-2-2021

Please be advised that on April 1, 2021, Ocean Network Express (ONE) will update the free time and charges for export and import detention in North America.
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Advisory
Feb 26, 2021

FP2: MV ONE APUS 006E/W AS OF 26th Feb

Further to our Customer Advisory dated February 18, 2021, we would like to inform you that the discharging operations, inspection work and transloading of the discharged damaged containers continue to proceed steadily. Between the first day of container discharging at Kobe and February 25, 2021, a total of 940 boxes have been safely discharged.
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Advisory
Feb 18, 2021

FP2: MV ONE APUS 006E/W AS OF 18 th Feb

Further to our Customer Advisory dated February 5, 2021, we would like to inform you that the discharging operations, inspection work and transloading of the discharged damaged containers continue to proceed steadily. Since the first day of container discharging at Kobe, a total of 859 boxes have been safely discharged as of February 17, 2021.

At this moment, we would like to advise you that all works are in progress to make ONE APUS available to depart around mid of March (subject to change). More detailed information regarding her schedule will be advised once available.
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Advisory
Feb 11, 2021

ONE Import Port Demurrage Payment Portal - Group 5 Launch

We are pleased to announce the fifth group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.
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