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Advisory
Jun 07, 2021

ONE Mobile App in Google Playstore - Now Available 7th June, 2021

As a follow up to our advisory, dated June 3, 2021, this is to advise you that our technical
team has fixed the issue and ONE Mobile Application is now also available in Google Playstore.
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Advisory
Jun 04, 2021

General Average Declared for AL5 NYK Delphinus 0086W/E as of 4th June

Further to our Customer Advisory dated June 2, 2021, General Average has been declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string, after encountering a fire incident prior her arrival in Oakland, CA.
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Advisory
Jun 04, 2021

YANTIAN (SHENZHEN, CHINA) PORT CONGESTION – UPDATE3

Yantian International Container Terminal (YICT) is currently operating at very high yard density.
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Advisory
Jun 03, 2021

ONE Mobile App in Google Playstore – 3rd June, 2021

This is to advise you that due to technical reasons, ONE’s Mobile Application is currently not
accessible via Google Play Store.
Our team is investigating the issue and we’ll keep you posted as soon as the issue has been
resolved. We regret the inconvenience caused and appreciate your kind understanding.
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Advisory
Jun 02, 2021

General Average Declared for AL5 NYK Delphinus 0086W/E as of 2nd June

Further to our Customer Advisory dated May 28, 2021, General Average has been declared by the Owners of the vessel NYK Delphinus 0086W/E in the AL5 service string, after encountering a fire incident prior her arrival in Oakland, CA.
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Advisory
Jun 01, 2021

YANTIAN (SHENZHEN, CHINA) PORT CONGESTION – UPDATE2

Yantian International Container Terminal (YICT) is currently operating at very high yard density.
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Advisory
May 31, 2021

Egypt Advance Cargo Information (ACI) and new Customs law #207/2020

In accordance with the new Egyptian Customs law #207/2020 effective as of November 2020, and its following related Decree, Advance Cargo information (ACI) will be strictly mandatory for All Egypt Import shipment as of 1st July 2021 (ETA at Port of Loading).
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Advisory
May 28, 2021

ONE Import Port Demurrage Payment Portal - Group 6 Launch

We are pleased to announce the sixth group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.
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Advisory
May 28, 2021

Administration Fee for Third-Party Invoices

This advisory is to inform you that Ocean Network Express (North America) Inc. will increase the Administration Fee for Third-Party Invoices to $125 effective July 1st, 2021, for the US & Canada.
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Advisory
May 28, 2021

YANTIAN (SHENZHEN, CHINA) PORT CONGESTION

Yantian International Container Terminal (YICT) is currently operating at very high yard density.
Read more »