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Advisory
Mar 02, 2022

Manual Release Fee and Courier Service

Please be advised that effective April 1, 2022, in order to improve customer service and simplify fees for exporters from the U.S. and Canada, ONE NA will update two documentation-related surcharges.
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Advisory
Mar 02, 2022

Mandatory Usage Bullet Seals for All Import Laden Containers to Bangladesh

With reference to the Circular: 17/2021 dated 27-Oct-2021, please be informed that
Chittagong Port Authority (CPA) has urged to stop using plastic/metallic seals and
advise ‘Bullet Seal’ are to be used from the Port of Origin in all import-laden containers to be handled through Port of Chittagong.
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Advisory
Feb 28, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 4th March 2022.
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Advisory
Feb 27, 2022

CUSTOMER ADVISORY Russia – Ukraine Status

Due to the recent developments in Ukraine and Russia we regret to inform that our operations in the area are disrupted and our ability to complete the carriage of consignments to some destinations is, or is likely to become, obstructed, therefore:
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Advisory
Feb 21, 2022

Ports of Los Angeles & Long Beach Container Excess Dwell Fee - UPDATE

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 25th Feb 2022.
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Advisory
Feb 16, 2022

Stowage application for Non-DG Batteries (including Lithium Battery)

When transporting your cargo, safety is our number one priority. To ensure compliance with our Global acceptance policy and safety standards, we are performing verification of all bookings to make sure that all cargo is correctly declared and packed. This measure is a critical step in preventing accidents and ensuring the safe handling of your cargo. We know that declaring the correct commodity is as important for you as it is for us, therefore we kindly ask for your collaboration in checking that all cargo booked is correctly declared.
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Advisory
Feb 14, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 18th Feb 2022.
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Advisory
Feb 08, 2022

DG Restriction in Waigaoqiao Terminal (Shanghai Port)

With reference to the change in China’s Yangtze River Protection Law, please find
below our guideline for the DG cargo. This guideline applies to cargoes that are
handled (i.e., loaded, discharged, or transhipped) in Waigaoqiao Terminal as well as
cargoes that are passing through the Waigaoqiao Terminal without handling.
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Advisory
Feb 07, 2022

EC4: Madrid Bridge 016E/W as of 7th February

As per Customer Advisory dated January 31, 2022, MV Madrid Bridge, serving in our East Coast 4 (EC4) Service, suffered container collapse in the North Atlantic Ocean during transit to her next port of call in New York, USA.
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Advisory
Feb 07, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 11th Feb 2022.
Read more »