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Advisory
Oct 04, 2023

Customer Advisory - Notice of Surcharge Update - LWS - Update

The Amazon River remains facing a severe drought which has considerably reduced the river's water volume.

As a result, the container shipping capacity across the Amazon River is being reduced. All additional port charges related to holding the containers at transhipment port will be covered by LWS charges recently announced.
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Advisory
Sep 26, 2023

Customer Advisory - eModal Group 16 Launch

We are pleased to announce the latest group launch date and locations for ONE’s single standardized payment platform for all U.S./Canadian Import Port Demurrage payments.
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Advisory
Sep 25, 2023

ONE Finance NOW AVAILABLE ON ONE ECOMMERCE

With the ONE Finance portal, you can get a quick glance of your payment status, raise disputes, and enjoy a streamlined payment process.
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Advisory
Sep 25, 2023

Customer Advisory - Notice of Surcharge Update - LWS

In order to continuously provide a reliable service, ONE will implement below new surcharges. The new level will be applicable to/from Brazil (Manaus Port) due to the drought situation drastically reducing the water level in the Amazon river. The temporary surcharge will be applied across all trade lanes and services and will be valid till further notice.
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Advisory
Sep 25, 2023

Customer Advisory - Used Electric Vehicles with Lithium Battery Prohibition

Please note that effective November 1, 2023, for exports out of Canada and the United States, USED electric vehicles with lithium batteries will be prohibited until further notice.
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Advisory
Sep 12, 2023

Terminal change at Chennai on IO3 service

To ensure service quality, Ocean Network Express (ONE) is pleased to announce a change in
Chennai terminal on IO3 from the current DP World Chennai (CCT) to Adani Kattupali Terminal.
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Advisory
Sep 12, 2023

ONE adds new service from Northeast Asia to Pakistan and India (NPI)

Ocean Network Express (ONE) is pleased to unveil a new addition to our extensive service network connecting Northeast Asia and Pakistan/India.
The new service NPI will provide our customers with new direct connections and quicker transit-time.
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Advisory
Sep 12, 2023

“KCI” offers a direct corridor from East Asia to Indonesia

Ocean Network Express (“ONE”) is pleased to announce a newly launch service KCI into ONE’s service network.
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Advisory
Sep 11, 2023

Announcing Two-Factor Authentication (2FA) to ONE eCommerce

The 2FA feature will be available by 12 Sep 2023 to all the users of ONE Ecommerce
platform. We are committed to ensuring the security and integrity of your account, and your
privacy and data protection are of our utmost importance to us. Hence, we invite you to enable
the 2FA right away to strengthen the security and safeguard your account.
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Advisory
Sep 07, 2023

Terminal change at Ningbo on MD1 service

To ensure service quality, Ocean Network Express (ONE) is pleased to announce a change in
Ningbo terminal on MD1 from the current Ningbo Port Beilun Second Container Terminal
NBSCT to Daxie International Terminal CMIT
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