PDF version available here Potential Canadian Rail Delays Due to Wildfire Update #1 Dear Valued Customers, As an update to our July 24 advisory , main line operations with CN have been suspended again due to recent worsening conditions from the wildfires (as of 2100 hrs...

PDF version available here Potential Canadian Rail Delays Due to Wildfire Dear Valued Customers, On Monday evening, July 22, 2024, RCMP and Parks Canada requested CN close its mainline due to an approaching wildfire sparked by a lightning strike. This has affected the...

Customer Service Alert - Update Dear Valued Customers, Typhoon Carina has moved out of the affected region, and businesses are stabilizing and returning to their normal operating function. We are glad to report that our Service Teams are reporting Business as Usual as...

Customer Service Alert - Potential Delays Dear Valued Customers, Typhoon Carina is moving through the South China Sea severely impacting businesses with widespread power outages and flooding throughout the region. ONE is working to ensure we stabilize our operations in...

PDF Version Available Here Notice of Surcharge Update Manaus Port, Brazi Dear Valued Customer, The current drought conditions are affecting the Amazon River and impacting operations to and from the Manaus Port in Brazil. Vessel transportation has become more challenging...