Please be advised that effective November 1, 2021, all overweight shipments of dry cargo by carrier “rail” or “rail/motor” received at Canada locations or transiting via Canada will be subject to updated quanta.

We are pleased to announce the eleventh group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.

<30 September 2021, Singapore> Ocean Network Express (ONE) will be launching two new features in our ONE Mobile Application. The ‘Track & Trace’ and ‘Chat’ services will allow customers to track shipments and connect to ONE’s Customer Service on the move.

We are pleased to announce the tenth group launch date and locations for ONE’s new single standardized payment platform for all North American Import Port Demurrage payments.

Egypt ACI customer advisory

In a proactive effort to limit delays, we have been closely monitoring the congestion impacting vessel traffic at Garden City Terminal in Savannah, GA. The traffic congestion has increased in recent weeks. Currently, the average berthing waiting time is around 6 days and there are approximately 34 vessels at anchor or at berth working.

Further to our Customer Advisory dated September 8, 2021, MV ONE Contribution
047E/W currently deployed in our Pacific South Loop 3 – PS3 service, reported a few
of the ship crew were tested positive for COVID-19 prior to her berthing in Singapore.

Based on latest updates, the vessel has berthed Singapore as planned on September
14, 2021. Crew change in Manila has been planned prior to her arrival in Cai Mep, in
accordance with safe manning requirements and the respective regulatory
requirements.

The vessel’s estimated berthing date in Cai Mep is September 30, 2021, without
guarantee and subject to change. We are working closely with the relevant authorities
to ensure all precautionary measures are taken and arrange for her berthing as
planned.

All Port Houston terminals including Barbour’s Cut and Bayport container terminals will be closed Tuesday, September 14th. ONE has requested Demurrage Clock Stops at Houston port facilities for Tuesday 9/14 due to closures, free time will be extended for the date of closure.

Port Houston container terminal ingates will close today, Monday, September 13 at 3:00 pm CT. All terminals including Barbour’s Cut and Bayport container terminals will be closed Tuesday, September 14 in the morning.

We have been made aware of phishing attempts made via email targeting Ocean
Network Express customers by misusing the name of Ocean Network Express.