Service Update : Reduction of CN Rail max weight Dear Valued Customers, In order to continue to maximize loading of exports out of specific US Midwest terminals destined to the Port of Vancouver and Port of Prince Rupert, Canadian National (CN) will limit loading of all...

FY23 Transpacific Service Update Further to our previous announcement on THE Alliance’s Service Network Upgrade Plan for 2023, pls refer to the summary of our enhanced Transpacific Services with the commencing sailing dates. Transpacific – East Coast (via Panama and...

Customer Advisory: Return to Origin Self-Service Request Form Dear Valued Customers, ONE’s new Return to Origin (RTO) self-service tool is now available online. We’ll begin directing all RTO requests to the online form, f ound here . In our continued commitment to...

Ocean Network Express (ONE) is pleased to announce the launch of the ONE Eco Calculator, which calculates carbon dioxide (CO2) emissions from ONE’s operating vessels. The tool is one of the company’s milestones in its journey to net zero. For more information, please...

Dear Valued ONE Customers, As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off...