Customer Advisory - Canadian West Coast Port Disruption Update: Strike Concluded

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Canadian West Coast Port Disruption #4

Conclusion of Disruption

Dear Valued Customers,

 
Following our Customer Advisory #3, the CIRB (Canada Industrial Relations Board for the government) has ordered the parties back to work, concluding the disruption. 

The recovery process is underway. Shipment operations and gate operations at the Canadian West Coast have resumed. With terminal operations expected to return to normal, ONE returns bookings acceptance policy and demurrage/detention rule to normal.  

Bookings Acceptance Update

• Export out of Canada 

 Refrigerated bookings return to normal procedure with immediate effect.  The other container type size remains as normal procedure. 

• Import into Canada / United States 

Dry & Reefer (including dangerous cargoes): accept bookings as normal procedure.   

Demurrage / Detention rule 

• Import Demurrage clock will be resumed based on terminal opening for cargo movement. ONE does not charge demurrage at rail locations as per the current standard policy of ONE. 
• Export Demurrage will continuously follow ONE’s standard policy based on the terminal ERD (Earliest Return Date).
• Export Detention clock will restart on Monday, 11/18/2024 for the ocean terminal locations where the detention clock was turned off. For the inland locations, the Detention clock will restart based on the rail reservation availability.
• Import Detention clock has been running as long as the empty return is available.

The latest vessel status as of Nov 15th is as follows (subject to change). 

For Vancouver 

For Prince Rupert 

Sincerely, 

Ocean Network Express (North America) Inc.