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Customer Advisory - eModal Group 16 Launch
We are pleased to announce the latest group launch date and locations for ONE’s single standardized payment platform for all U.S./Canadian Import Port Demurrage payments.
ONE Finance NOW AVAILABLE ON ONE ECOMMERCE
With the ONE Finance portal, you can get a quick glance of your payment status, raise disputes, and enjoy a streamlined payment process.
Customer Advisory - Notice of Surcharge Update - LWS
In order to continuously provide a reliable service, ONE will implement below new surcharges. The new level will be applicable to/from Brazil (Manaus Port) due to the drought situation drastically reducing the water level in the Amazon river. The temporary surcharge will be applied across all trade lanes and services and will be valid till further notice.
Customer Advisory - Used Electric Vehicles with Lithium Battery Prohibition
Please note that effective November 1, 2023, for exports out of Canada and the United States, USED electric vehicles with lithium batteries will be prohibited until further notice.
THE Alliance announces Transpacific-North West Coast change
In consideration of the present market situation, THE Alliance will make changes to the Asia to Transpacific-North West Coast Network by temporarily suspending the PN3 service and enhancing the existing PN2 service as of week 41 until further notice.