Dear Valued Customer, As announced by the Office of the U.S. Trade Representative (USTR), new service fees will be implemented as of October 14, 2025. These service fees will apply to maritime transport services provided by Chinese-owned/operated or Chinese-built...

Dear Valued ONE Customers, As part of the new regulatory requirements announced by the Saudi Ports Authority (MAWANI) in coordination with the Zakat, Tax and Customs Authority (ZATCA), please be informed of the following important update regarding Manifest Pre...

PDF version available here Notice of Surcharge Update Port Emissions Fee North America Dear Valued ONE Customers, We would like to inform you that the Port Emissions Fee surcharge code has been updated from PEF to PEL / PED. All other terms and charges remain the same...

PDF version available here Notice of Booking Amendment Fee Update Dear Valued ONE Customers, Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. Please be advised of the Booking Amendment Fee (Charge Code: CBS -...

PDF version available here Notice of Booking Cancellation Fee Update West Malaysia Dear Valued ONE Customers, Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. We would like to inform you of the revised Booking...