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Prolonged Laden Dray-Off to Offsite Location Policy
Prolonged Laden Dray-Off to Offsite Location (CY) Policy
Dear Valued ONE Customers,
Please be advised that, effective October 14, 2025*, Ocean Network Express will assess the following charges for prolonged laden long-stay units in North America.
At the Carrier’s discretion (subject to government regulations), the carrier reserves the right to transfer laden containers, including temperature-controlled and specialty units, to an off-dock facility if the container is not delivered or picked up within the allotted tariff or Service Contract free time.
The below quantum shall be applied (instead of demurrage or rail storage), with zero additional free days starting from and including the day of at the time of outgate from the terminal. The Merchant will still be responsible for all associated costs, including but not limited to, dray cost, terminal or rail storage charges, gate fees, lift fees, and chassis fees. The carrier requires payment of all associated costs before the cargo is released.
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*The effective date applies to cargo received at origin on October 14, 2025, or later.
Sincerely,
Ocean Network Express (North America) Inc.