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eModal Temporary Outage
Ocean Network Express was notified of a systems outage within the eModal (Import Demurrage) portal that could impact the ability of payment and container release. In a proactive effort to limit disturbance in collecting your cargo, Ocean Network Express has implemented the below process in which you can request a release to then be invoiced after outgate. Container(s) will be investigated to see if they’ve been impacted by the outage.
Full advisory here.
Process request here: https://us.one-line.com/eModalOutage