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EC5/ Fire onboard Yantian Express

Dear Valued ONE Customer,

As of January 24th, we do not have anything new to advise at this time. We made a small update to our details related to US Customs below, so please take note.

Salvors continue to assess the situation based upon relevant factors such as safety and operational items, in order to best determine the vessel’s next port of call for the Yantian Express. We are unable to provide you the possible port of refuge and estimated time of arrival. Details will be advised once the information has been determined.


We would ask that all Consignees and Brokers, with bills of lading having a final destination in the USA, to please delete their US Customs entries, if previously made for the Yantian Express on the intended port calls. This should be performed as soon as possible, however no later than Monday January 28, 2019.

In addition, NVOCC's that are self-filers of their house bill data, should delete their house bill data from US CBP system no later than Monday January 28, 2019.

ONE North America, will delete the manifest for the Yantian Express v0108 from the USCBP/ACE system, on Tuesday January 29, 2019. Any subsequent Customs handling instructions will be provided once more details are available.

ONE North America has set-up a dedicated phone queue to answer questions about cargo on the Yantian Express. From the United States and Canada, please call our toll-free customer service line 844 413 6029, select Option 2 for Import Services and then Option 3 for information on the Yantian Express.

We regret the inconvenience caused and thank you for your understanding in this regard. Should you have any questions or concerns, please contact your sales account representative for additional information.



Ocean Network Express Pte. Ltd.