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TransPacific 2020
In addition to some new TransPacific service offerings, ONE is excited to offer many online services to help simplify your everyday. Check out some of the below resources and remember AS ONE, WE CAN!
eCommerce Portal
ONE is excited to deliver your everyday with the help of our eCommerce system.
Some of the benefical features include:
- Booking Requests & Edits
- Submit and Revise Shipping Instructions
- Access Import Information
- Cargo Tracking & Vessel Schedule Information
- What's new in eCommerce?
As part of our eCommerce Vision, we are committed to delivering a higher level of service that surpasses industry standards. To uphold this promise, we have created a dedicated eCommerce team available to assist all ONE customers during business hours of 8am - 8pm EST.
Contact Us to Schedule Training or Register for a Login
844-413-6029 option 3 or [email protected]
Click Here for additional information on eCommerce Services.
Equipment SPP & Network Map
Need help with equipment related information, no problem we now offer the below features to help deliver your everyday.
Check out some of these services:
- Rail Bill & Street Turn Containers with our SPP Portal
- Empty Return Information
- Network Outages & Information
Need additional help, call Equipment directly 866-437-3670
Live Chat Services
Ocean Network Express Live Chat services are now available in our United States and Canada local sites.
We offer several options via our Live Chat service for some of the queries regarding Exports and Imports.
Customers can start chatting with our agents based on the options they have selected to receive quick responses.
Live Chat support hours are 8:00 AM - 8:00 PM (EST) Monday - Friday.
- Export Booking - Inquiries and Changes
- Export Doc - Request BL Proofs
- Export Doc - Follow up on Revision Requests
- Export Doc - BL Release
- Import - Request Arrival Notices
- Import - Request Pick up Notices
- Import - Check Last Free Day
- Import - IT Cancellations / CA Location of Goods Update
- eCommerce Support - Setup & Inquiries
- Import Reefer - Inquiries
- Export Reefer - Inquiries & Changes
Submit your #ONE photos!
Ocean Network Express North America invites you to Tweet, Like, & Follow us on Social Media!
FACEBOOK: @ONENORTHAMERICA
TWITTER: @ONENORTHAMERICA
INSTAGRAM: @ONE_NORTH_AMERICA
YOUTUBE: OCEAN NETWORK EXPRESS
LINKEDIN: OCEAN NETWORK EXPRESS
Be sure to submit your #ONE pictures with #FoundONE #MagentaNotPink