WEBVTT 1 00:00:00.400 --> 00:00:02.881 ONE QUOTE this service allows customers to 2 00:00:02.881 --> 00:00:05.177 complete an end-to-end process, from 3 00:00:05.177 --> 00:00:08.145 searching for quotations to submitting bookings. 4 00:00:08.145 --> 00:00:10.161 Let me guide you on how to create a 5 00:00:10.161 --> 00:00:13.165 booking using ONE QUOTE in e Commerce website. 6 00:00:13.745 --> 00:00:16.177 There are two ways on how to access ONE 7 00:00:16.177 --> 00:00:19.545 QUOTE. First at the left side menu under the 8 00:00:19.545 --> 00:00:24.361 Prices > ONE QUOTE > Launch ONE QUOTE. Second via quick 9 00:00:24.361 --> 00:00:26.555 access button in the Homepage. 10 00:00:26.555 --> 00:00:29.067 There are five steppers in ONE QUOTE and 11 00:00:29.067 --> 00:00:31.815 all fields with red asterisk (*) are mandatory. 12 00:00:32.354 --> 00:00:34.923 The progress bar will change from magenta to 13 00:00:34.923 --> 00:00:38.195 green color, indicating completion of the step. 14 00:00:38.195 --> 00:00:41.923 Step 1:Search Quote Input the route by filling 15 00:00:41.923 --> 00:00:45.835 in the Origin (Place of Receipt) and Destination (Place 16 00:00:45.835 --> 00:00:48.731 of Delivery). To make it more convenient, 17 00:00:48.731 --> 00:00:51.547 search can be via UN location code or first 18 00:00:51.547 --> 00:00:56.633 few characters on the location name. POL/POD Selection - Once 19 00:00:56.633 --> 00:01:00.131 toggle is ON, a POL/POD selection will be 20 00:01:00.131 --> 00:01:02.547 shown and the drop-down list will include all 21 00:01:02.547 --> 00:01:06.787 available POL/POD locations based on the selected route. 22 00:01:06.787 --> 00:01:09.763 If users select the FMC route (from/to 23 00:01:09.763 --> 00:01:14.155 the United States), a Customer Status Declaration will prompt. 24 00:01:14.155 --> 00:01:16.691 Users will need to select if they are the Cargo 25 00:01:16.691 --> 00:01:19.691 Owner or As Agent on behalf of the Cargo owner. 26 00:01:19.691 --> 00:01:22.397 User can also select from the available Recent 27 00:01:22.397 --> 00:01:24.261 Search and hover on the option to see 28 00:01:24.261 --> 00:01:29.181 the details about: Origin location, Destination location, Equipment 29 00:01:29.181 --> 00:01:31.605 Type & Quantity, and the Commodity. 30 00:01:31.605 --> 00:01:34.229 Select Preferred equipment types, input 31 00:01:34.229 --> 00:01:36.213 quantity and cargo weight. 32 00:01:36.213 --> 00:01:38.781 You can add multiple containers and remove 33 00:01:38.781 --> 00:01:41.685 containers by clicking trash bin icon. 34 00:01:41.685 --> 00:01:44.893 Input the commodity name or HS code or check the 35 00:01:44.893 --> 00:01:47.945 list of commodities to see all the available options. 36 00:01:48.465 --> 00:01:51.601 Choose your preferred vessel departure date at origin and 37 00:01:51.601 --> 00:01:53.849 hover over the date with price to view more 38 00:01:53.849 --> 00:01:58.169 details such as Service, Duration, Total price and Status, 39 00:01:58.169 --> 00:02:00.785 then click GetQuote button to proceed. 40 00:02:00.785 --> 00:02:04.217 STEP 2: Get Quote For each search, a time 41 00:02:04.217 --> 00:02:06.977 box is shown to indicate the prices and services 42 00:02:06.977 --> 00:02:09.824 might be changed after a period of time. 43 00:02:09.824 --> 00:02:11.465 In this screen you can see a 44 00:02:11.465 --> 00:02:13.705 Request Summary and a quotation results 45 00:02:13.705 --> 00:02:16.223 in summary. You will be able to 46 00:02:16.223 --> 00:02:18.663 expand to view more detailed information for 47 00:02:18.663 --> 00:02:21.335 each quotation shown on the screen. 48 00:02:21.335 --> 00:02:23.543 Then, choose from the list and click the 49 00:02:23.543 --> 00:02:26.535 Accept button to proceed to the next step. 50 00:02:26.535 --> 00:02:29.399 Additionally, there is a currency conversion feature 51 00:02:29.399 --> 00:02:31.023 where you can click and select the 52 00:02:31.023 --> 00:02:33.855 currency based on the available options. 53 00:02:33.855 --> 00:02:35.775 Default currency will be based on 54 00:02:35.775 --> 00:02:39.847 Tariff. Step 3:Quote Accepted On this page, 55 00:02:39.847 --> 00:02:42.215 the system shows detailed information and 56 00:02:42.215 --> 00:02:45.265 allows users to view accepted quotation. 57 00:02:45.265 --> 00:02:47.697 If the selected route and Vessel have available 58 00:02:47.697 --> 00:02:50.489 additional services, you can subscribe to it in 59 00:02:50.489 --> 00:02:53.073 the ONE QUOTE Value Added Service section by 60 00:02:53.073 --> 00:02:56.785 clicking the Subscribe button. Then, click on the 61 00:02:56.785 --> 00:02:59.825 Continue button to proceed to the next step. 62 00:02:59.825 --> 00:03:04.009 Step 4: Additional Information This page enables customers 63 00:03:04.009 --> 00:03:06.841 to provide details related to their booking. 64 00:03:06.841 --> 00:03:10.441 In the Booking Parties section, Booking Requester automatically 65 00:03:10.441 --> 00:03:13.405 populates details based on the user's profile. 66 00:03:13.975 --> 00:03:16.471 You can change or add email addresses with 67 00:03:16.471 --> 00:03:18.287 a maximum of 10 who will be added 68 00:03:18.287 --> 00:03:21.855 as recipients of booking notifications sent via eCommerce 69 00:03:21.855 --> 00:03:24.951 by clicking the Manage email. The Shipper 70 00:03:24.951 --> 00:03:27.463 section will automatically display the same details 71 00:03:27.463 --> 00:03:29.735 as the Booking Requester, based on the 72 00:03:29.735 --> 00:03:32.615 Company Type updated in the user profile. 73 00:03:32.615 --> 00:03:35.303 You can add new booking parties for Freight Forwarder 74 00:03:35.303 --> 00:03:38.191 or Consignee and use the My Address Book icon 75 00:03:38.191 --> 00:03:40.955 to select or change Booking parties information. 76 00:03:41.635 --> 00:03:44.267 You can provide more details under Container 77 00:03:44.267 --> 00:03:47.995 and Cargo Details or Additional Information Section. 78 00:03:47.995 --> 00:03:50.723 Some fields under Additional Information will be 79 00:03:50.723 --> 00:03:52.855 mandatory based on the route selected. 80 00:03:53.515 --> 00:03:56.851 To receive email notifications, tick the box in the 81 00:03:56.851 --> 00:04:02.075 Email Notification Subscription field. Then, click the Contract Draft 82 00:04:02.075 --> 00:04:04.335 button to proceed to the next step. 83 00:04:04.833 --> 00:04:08.623 Step 5:Booking Submission This field is used to view 84 00:04:08.625 --> 00:04:11.165 the Summary of Booking and Contract Information. 85 00:04:11.905 --> 00:04:15.585 After reviewing and editing booking details, accept the 86 00:04:15.585 --> 00:04:18.000 Terms & Conditions and Remarks by ticking the 87 00:04:18.000 --> 00:04:20.745 check box, then proceed to the final step 88 00:04:20.745 --> 00:04:23.105 by clicking the Submit Booking button. 89 00:04:23.105 --> 00:04:25.721 A confirmation message pop up will inform you 90 00:04:25.721 --> 00:04:28.449 about the fee for cancellation or amendment, and 91 00:04:28.449 --> 00:04:31.505 you can proceed by clicking the Confirm button. 92 00:04:31.505 --> 00:04:34.153 Booking is successfully submitted and you will be able 93 00:04:34.153 --> 00:04:37.003 to view the contract number, booking number and the 94 00:04:37.003 --> 00:04:40.323 list of emails that will receive the booking details. 95 00:04:40.323 --> 00:04:43.585 Thank you for booking with Ocean Network Express.